Privacy Policy

Overview

At Funnelpool (“we,” “us,” “our”), we value your privacy and are dedicated to safeguarding it in accordance with this Privacy Policy. We offer a range of feature powered by HighLevel Inc., a renowned provider of business automation solutions. While the platform carries Funnelpool branding, the technical infrastructure and service management are handled by HighLevel. They ensure that all data handling and privacy practices align with the standards set forth in this Privacy Policy. The following policy outlines how we collect and use your personal information when you visit our website at www.funnelpool.com or use our platform as detailed in our Terms and Conditions, as well as any information you provide via electronic messages.

By accessing or using our platform, you agree to this Privacy Policy. If you disagree with our practices, please refrain from using the platform. We may update this Privacy Policy at our discretion, and your continued use of the platform after any changes indicates your acceptance of the updated policy.

This policy is governed by our Terms of Service. The services we offer are further detailed in these terms.

Types of Information We Collect and How We Collect It
We collect two main types of information: Personal Information and Non-Personal Information (collectively “Information”).

Personal Information includes data that can identify you, such as your name, email address, employer, job title, and phone number.
Non-Personal Information includes data that does not specifically identify you. For instance, if you only browse our platform, we may collect information about your visit that doesn't personally identify you.

We collect information in the following ways:

Directly from You: When you subscribe to a newsletter, create an account, make a purchase, or contact us, we may ask for details like your name, contact information, and billing details. If you provide Personal Information about others, you are responsible for ensuring you have the authority to do so and that they consent to our use of their information.

From Third Parties: We may receive information from partners, vendors, and other third parties. These entities may be in various locations and can include advertising companies, social media platforms, and research partners. We ensure that the information we receive has been legally collected and shared with us.

Automatically: As you navigate our platform, we collect information using cookies, pixel tags, and similar technologies. For more details, refer to our Cookies Policy.

How We Use Your Personal Information

We use the Personal Information we collect for the following purposes:

• Platform Functionality and Development:

To provide and personalize our platform and services, maintain security, and analyze usage trends. We do not use Personal Information to develop general AI or machine learning models.

• Customer Support and Updates:

To provide customer support, ensure our platform is up-to-date, and verify eligibility for promotions.

• Business Operations:

For accounting, billing, fraud prevention, and fulfilling contractual obligations. We also use your information for advertising and marketing, as per your communication preferences.

• Communications:

To send you updates, marketing materials, and respond to inquiries.

• Advertising and Marketing:

To deliver personalized content and analyze the effectiveness of our campaigns.

• Statistical Purposes:

To improve the platform based on user trends and interests.

• Legal Basis for Processing (For EEA and UK Visitors)

We process Personal Information based on your consent, the necessity to perform a contract, legal obligations, or legitimate interests, ensuring these are not overridden by your data protection rights.

• Retention

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

How We Protect Your Information

We implement reasonable security measures to protect your Personal Information from unauthorized access, alteration, or disclosure. Our vendors and suppliers are also required to maintain similar protections. However, no system can be completely secure. If you suspect a security issue, please contact us immediately.

Sharing Your Information

We may share your information with:

• Affiliates and Subsidiaries:

For purposes consistent with this policy.

• Suppliers and Partners:

For services like product delivery, website hosting, and customer service.

• Advertising and Marketing Partners:

For personalized content and campaign analysis.

• Social Networks and Third-Party Services:

If you connect your social network profiles to our services or authorize third-party access.

• In Business Transactions:

Such as mergers or sales.

• With Your Consent:

For other specified purposes.

We do not sell your Personal Information.

Information From Children

We do not knowingly collect information from children under 16. If we discover such data, we will delete it promptly. Please notify us if you believe we have collected information from a child under 16.

Links to Other Websites and Services

We are not responsible for the privacy practices of websites or services linked to our platform. We encourage you to review the privacy policies of those sites and services.

Do Not Track

Currently, our platform does not respond to "Do Not Track" signals.

Your Legal Rights

Depending on your location, you may have the right to access, correct, or delete your Personal Information and manage your communication preferences. For more information, please contact us.

European Privacy Rights

For individuals in Europe, you have additional rights under GDPR and other regulations. You can request access to, correction of, or deletion of your Personal Information. You may also have rights to restrict processing, object to processing, or request data portability.

For further information or to exercise your rights, please refer to the "HOW TO CONTACT US" section on our website.