Privacy Policy

Welcome to FunnelPool LLC ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://www.funnelpool.com/, use our platform, request a demo, start a free trial, purchase our services, or communicate with us.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1- Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Business Name

• Email Address

• Phone Number

• Billing Address

• Payment Information (processed securely through third-party payment providers)

• Account Login Information

2- Business Information

When creating an account or requesting services, you may provide information related to your business, customers, marketing campaigns, CRM data, websites, funnels, forms, appointments, or automation workflows.

3- Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Date and Time of Visit

• Referral Source

• Cookies and Similar Technologies

4- How We Use Your Information

We use your information to:

• Create and manage your account.

• Provide access to the FunnelPool platform.

• Deliver purchased products and services.

• Process payments.

• Provide customer support.

• Schedule demo calls.

• Send transactional emails and account notifications.

• Improve our products and services.

• Monitor website performance and security.

• Prevent fraud and unauthorized access.

• Comply with legal obligations.

5- SMS & Email Communications

If you provide your phone number or email address and give your consent, we may send:

• Account notifications

• Free trial and subscription updates

• Billing and payment notifications

• Customer support messages

• Product announcements

• Educational content and training resources

• Marketing and promotional offers

• Special discounts and limited-time promotions

• New feature announcements

• Service updates

• Newsletters and business growth tips

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

You may receive assistance by replying HELP.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Your consent to receive marketing communications is not required to purchase our services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with trusted service providers that assist in delivering SMS communications.

6- Cookies

We use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Measure marketing performance

• Enhance user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

7- Payment Information

Payments are processed securely through trusted third-party payment providers.

FunnelPool LLC does not store your complete payment card information on its servers.

8- Third-Party Services

We may use trusted third-party providers to help operate our business, including:

• Payment Processing

• CRM Services

• Email Delivery

• SMS Messaging

• Analytics

• Appointment Scheduling

• Customer Support

• Cloud Hosting

These providers receive only the information necessary to perform their services and are contractually required to safeguard your information.

9- Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

10- Data Retention

We retain personal information only as long as necessary to:

• Provide our services.

• Maintain business records.

• Comply with legal obligations.

• Resolve disputes.

• Enforce our agreements.

11- Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your personal data.

• Request a copy of your information.

• Withdraw consent where applicable.

• Opt out of marketing communications.

To exercise these rights, please contact us using the information below.

12- Children's Privacy

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 18.

13- Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

14- Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised Effective Date.

Your continued use of our website or services after any changes become effective constitutes your acceptance of the updated Privacy Policy.

15- Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

FunnelPool LLC

Website: https://www.funnelpool.com/

Email: [email protected]

Phone: +92 324 6060452

Business Address:

10911 Raven Ridge Road, Ste 103-94

Raleigh, NC 27614

United States